The e-commerce industry offers endless opportunities for entrepreneurs, with dropshipping being one of the most popular business models. When it comes to starting a dropshipping business, choosing the right platform is one of the biggest decisions you’ll make.
Shopify vs Amazon dropshipping? Which one is better? Currently, Shopify and Amazon are two giants in the e-commerce world, and there are countless articles on the internet touting the benefits of either Shopify or Amazon. Often presenting a biased perspective.
So, the question arises is which is best? Well, this article cuts through the noise and offers an unbiased and comprehensive comparison of these two leading e-commerce platforms’ features and limitations. Let’s get to it!
Shopify and Amazon: At a Glance
1. Shopify Overview
Shopify was founded in 2006 and since then—it has grown into one of the most extensive and versatile e-commerce platforms in the world, hosting more than 4 million businesses in 175 different countries.
What sets Shopify apart is its scalability. Businesses can start small and grow their operations. And with support for various sales channels, including social media, marketplaces, and brick-and-mortar integrations—Shopify ensures sellers can reach customers wherever they are! From small startups to big brands, Shopify is for anyone who wants to sell online.
2. Amazon Overview
Amazon is an e-commerce global giant established in 1994, operating in over 180 countries. It serves hundreds of millions of active customers annually as the largest online retailer.
Originally starting as an online bookstore, Amazon has since diversified into virtually every product category, creating a marketplace where third-party sellers account for more than half of its sales. Its extensive logistics network added to services such as Amazon Prime has made it synonymous with fast, convenient shopping. No other e-commerce company has the scale and customer reach of Amazon. It is the cornerstone of global e-commerce.
Shopify vs Amazon — Which is better for Dropshipping?
Shopify and Amazon are unique in their own ways. Their approaches are vastly different, so the level of control, cost, and growth potential. They cater to different types of entrepreneurs, business models and audience, so understanding their features and offerings is necessary to choose the best for you.
Below is a comparison to help you decide.
1). Branding Control
Shopify: Total Control for Your Brand
Shopify’s biggest advantage is that it gives you total control over your store. You can design a fully customized store that matches your brand’s identity, including a custom domain, logo, and design elements that match your style.
This level of customization is key to building brand recognition and trust with your audience. With Shopify, every touchpoint a customer has with your store reinforces your brand identity. From product pages to checkout, you can craft an experience that matches your values, voice, and image. Over time, this consistent branding can increase customer loyalty and credibility and help you stand out in a crowded market.
- Custom domain & email: Professionalism.
- Exclusive themes: Brand matches easily.
- Full control: Everything can be edited.
Amazon Limitation: Limited Branding
When selling on Amazon, branding takes a backseat as the platform prioritizes products over sellers. Your listings appear in a uniform format alongside your competitors’ products, so they are hard to stand out. Your seller name may be visible, but customers often focus on product, price, and reviews, and there’s little room for your brand to shine.
Plus, Amazon owns the customer relationship. Buyers associate their purchase with Amazon, not your business, as Amazon handles order fulfillment, shipping tracking, and customer service. This lack of control can prevent you from building a loyal customer base.
- Similar listings: Everyone looks the same.
- Customer loss: Buyers associate with Amazon.
- Limited options: Brand is hidden.
2). Customer Ownership
Shopify Advantage: Customer Data at Your Fingertips
Another advantage of Shopify is the direct connection to your customers. When someone buys from your Shopify store, you get access to customer information, email addresses, purchase history, and shopping behavior.
This is gold for creating personalized marketing campaigns, targeted email outreach, and loyalty programs to encourage repeat business. Plus, Shopify has tools and integrations to make customer management easier. For example, you can use email marketing platforms like Klaviyo or Mailchimp to automate campaigns or build abandoned cart recovery workflows.
You can also create loyalty programs, offer discounts, or introduce upselling opportunities to individual customers. This level of ownership means you can build a strong customer base and increase customer life time value (CLV).
- Email addresses: Personalized outreach.
- Behavior tracking: Refine your marketing.
- Loyalty opportunities: Encourage repeat purchases with rewards.
Amazon Limitation: No Customer Relationship
Amazon keeps customer data locked down tight, so you can’t build a real relationship with the buyer. As a seller, you don’t have access to customer email addresses or purchase history. The platform only gives you basic order information like shipping addresses, which are used only to fulfill orders.
You can’t contact customers directly or use their information to create targeted marketing campaigns. And since Amazon handles most of the customer-facing parts of the business, including order fulfillment and post-sale support, the buyer sees Amazon as the seller. This further limits your ability to build loyalty or drive repeat business outside of the Amazon ecosystem.
Amazon does offer advertising options to increase visibility, but it doesn’t give you the same level of control or insight into customer behavior as Shopify.
- No email access: No targeted marketing.
- Amazon-centric relationship: Customers see Amazon as the seller.
- Limited repeat business control: Harder to build loyalty.
3). Traffic & Marketing
Amazon Advantage: Built-In Customer Base
One of the biggest advantages of Amazon is the built in customer base. As the largest online marketplace in the world, millions of customers come to the site every day looking for products. As a seller you can tap into that massive pool of customers without having to build an audience from scratch.
For beginners or small businesses this is a huge advantage; you can start making sales almost immediately once your products are live. Plus Amazon’s search algorithm works in your favour if your product is well optimised. Listings with targetd keywords and competitive pricing will show up higher in search results.
With “Amazon’s Choice” and “Best Seller” badges your product will gain credibility and attract more buyers. Sellers can also use Amazon’s internal advertising tools like Sponsored Products to drive more traffic and sales.
- Huge audience: Millions of daily active customers.
- Optimized listings: Show up higher in search.
- Internal advertising tools: Sponsored ads.
Shopify Limitation: Requires Marketing Effort
Shopify doesn’t have a built in audience. As a Shopify store owner you need to bring customers to your website. This takes time, effort and investment in marketing strategies like SEO, PPC, social media marketing and influencer collaborations.
For beginners this can feel overwhelming and delay sales. But this is also an opportunity. On Shopify you have full control of your marketing strategy so you can focus on targeted audiences that match your brand.
While it takes effort to bring visitors to your site it ensures that the traffic you get is highly targeted and more likely to convert. Plus Shopify integrates with marketing tools like Google Analytics, Facebook Ads and email platforms to help you streamline and supercharge your marketing efforts.
- No audience: Bring visitors yourself.
- More control: Targeted marketing.
- Integration: Works with top marketing platforms.
4). Ease of Entry
Amazon Advantage: Quick and Easy Setup
One of the best things about Amazon for new sellers is the ease of setup. Amazon is designed to be simple so that anyone can do it with no e-commerce experience. To start selling, you just need to create a seller account, choose your category, and list your products.
Amazon takes care of the techy stuff, like payment processing and order fulfillment (if you choose Fulfillment by Amazon or FBA). For newbies who want to get up and running fast, Amazon’s simplicity is a big plus.
You don’t have to worry about technical stuff like payment gateways or security. Once your account is set up and products are listed, you can start selling and earning money almost immediately. That’s why Amazon is a great choice for a low-barrier, quick-start platform.
- User-friendly setup: No technical knowledge is required.
- Quick listing process: Fast product listing.
- All-in-one platform: Amazon handles payments and fulfillment.
- FBA option: Simplifies order processing and logistics.
Shopify Limitation: More Complex Setup
Shopify has great tools to build and customize your online store, but it requires more time and effort than Amazon. To start on Shopify, you need to choose a theme, design your store, choose apps for extra functionality, and configure payment gateways, shipping methods, and tax settings. For a newbie to e-commerce, this can be overwhelming, especially if you have no experience in web design or online marketingting.
- Longer setup time: More steps and decisions.
- Customization: You need to design your store.
- Steeper learning curve: For newbies.
5). Fulfillment & Shipping
Amazon Advantage: FBA Fulfillment
Another best thing about selling on Amazon is the Fulfillment by Amazon (FBA) service. FBA does everything for you, from storage to packing to shipping. When a customer orders, Amazon stores your product in one of their many warehouses and ships it to the customer.
So you can focus on marketing, product research and scaling your business without having to worry about the logistics of order fulfillment. FBA also takes care of customer service and returns which can save sellers a lot of operational workload. Amazon’s fulfillment system is super efficient and often offers Prime shipping which customers love.
For dropshippers this is a big advantage as it simplifies operations and customers get their orders on time. Plus Amazon’s professional packaging and handling enhances the customer experience and increases the chance of repeat business.
- Storage, packing, shipping: Amazon’s network.
- Customer service & returns: Managed by Amazon, seller involvement reduced.
- Prime benefits: Fast shipping options for customers.
- Scalability: Can handle high order volumes.
Shopify Limitation: No Built-in Fulfillment
Unlike Amazon, Shopify doesn’t have its own fulfillment solution. So Shopify store owners have to rely on third-party logistics providers (3PLs) to store, pack and ship their products. There are many fulfillment services available to Shopify users like ShipBob, Printful or Shipwire but the store owner has to integrate and manage these services which takes time and effort to set up.
For dropshippers this process becomes even more complicated as you have to coordinate directly with suppliers for order fulfillment. Unlike Amazon where everything is under one roof, Shopify requires you to manage relationships with third-party partners and suppliers which adds extra complexity and potential communication issues.
Plus fulfilling orders fast and efficiently depends on your chosen fulfillment partner. If issues arise like stockouts or delayed shipments it can impact the customer experience and your business reputation.
- No built-in fulfillment: 3PL required.
- Supplier management: Shipping with external suppliers.
- Extra setup: Integrating fulfillment services takes time.
- Risk of delay: Third-party depndent.
6). Profit Margins
Shopify Advantage: Flat Rate
Shopify’s flat rate is one of the advantages that make it worthy of choosing as a dropshipping platform. They charge a flat monthly fee based on the plan you choose and don’t take a cut of each sale you make. So you get to keep more of your money especially if you’re making high volume sales.
Paying a flat fee means you can scale your business without worrying about a percentage of every transaction. Good for sellers with high margin products or high volume sales.
No transaction fees or Shopify cuts means you get to keep more of your money as you scale. Shopify’s model allows you to reinvest your profits into other areas of your business, such as marketing, inventory or website improvements.
- Fixed cost: Monthly subscription fee.
- Higher profit retention: No commission per sale.
- Scalable: Lower fees with higher sales volume.
Amazon Limitation: Transaction and Service Fees
Amazon gives you access to a huge customer base but comes with a bunch of fees that can eat into your profits. The biggest of these is the referral fee which is 8% to 15% of each sale depending on the product category. This fee is for the privilege of listing your products on Amazon and varies based on the item price and category.
And if you choose to use Fulfillment by Amazon (FBA) to have Amazon store and ship your products you’ll incur more costs. FBA fees include storage, shipping and handling fees which vary based on size, weight and quantity of your products. FBA is convenient and gives you Amazon Prime eligibility but the fees can add up fast and eat into your profit margins.
- Referral fees: 8-15% per sale depending on category.
- FBA fees: Additional costs for storage, shipping and handling.
- Profit reduction: High fees can significantly cut into margins.
Bonus Tip: Get Started with Shopify Dropshipping in Minutes
From the above comparison, it is clear that Shopify is a WINNER in most of the categories — especially for those who actually want to grow as an independent seller. However, starting a Shopify dropshipping business can be a bit tricky for beginners.
But with the right tools and support, it’s a whole lot easier. And Dropshipman, a trusted dropshipping supplier and service provider, has an all-in-one solution to help you set up and run your Shopify dropshipping store!
What is Dropshipman?
Dropshipman is a miracle service that simplifies every part of your dropshipping business. Yes — and we aren’t even lying! Known for its seamless Shopify integration, Dropshipman has tools and features to automate product sourcing, order fulfillment, and inventory management so you can focus on scaling your business.
Founded in 2020, Dropshipman is a trusted dropshipping solution worldwide. With over 5 million products in its marketplace, 24/7 live chat support, and partnerships with suppliers in China, it caters to both new and experienced dropshippers.
Dropshipman for Shopify Features
Product Sourcing
Can’t find the product? Dropshipman has a free product sourcing service where our automated order sourcing option will find quality products for you. This is great for niche products or products that are hard to find.
Custom Packaging for Branding
Dropshipman helps Shopify store owners stand out by offering custom packaging. You can add your logo, brand name or personalized message to the packages so customers get a professional and memorable unboxing experience.
Automation Tools
Dropshipman has full automation for repetitive tasks like syncing product details, inventory management and order processing. With these tools you can:
- Import products to your Shopify store in just a few clicks.
- Auto update stock levels to avoid overselling.
- Bulk process customer orders, save time and reduce errors.
Huge Product Range & Cheap Shipping Options
Dropshipman marketplace has over 5 million products in various categories, like fashion, electronics, home goods, beauty and more. This gives you a huge range of products to choose from that fit your niche and target audience. Besides, Dropshipman has over 30 low cost shipping providers including DHL, FedEx and UPS. So you can offer competitive shipping rates to customers and still make reasonable profit margins.
Shopify Integration
Dropshipman integrates with Shopify, connects your store, imports products and automates orders. It has a user-friendly interface so even beginners can use it without any technical knowledge.
Conclusion
In the Shopify vs. Amazon debate, your choice depends on your business goals. If you want control, branding, and customer ownership, Shopify stands out. If you want quick setup and access to millions of customers, Amazon is the way to go. However, one thing that you can’t deny is—success in dropshipping also depends on reliable partners like Dropshipman.
Dropshipman makes dropshipping easier with automation, fast order fulfillment, and custom branding support. Our tools and massive product catalog help you build a successful business on Shopify or Amazon. So, ready to start or scale your dropshipping journey? Partner with Dropshipman today and get started! We are just a click away!
FAQs
Q1: Is Shopify worth it for dropshipping?
Yes, Shopify is great for dropshipping. You can customize and integrate with dropshipping apps and have control over branding to build your own store.
Q2: Is dropshipping on Amazon profitable?
Dropshipping on Amazon can be profitable but comes with high fees, strict policies, and limited branding opportunities. Success depends on choosing the right products and following Amazon’s rules.
Q3: What is better, Amazon or Shopify dropshipping?
Shopify is better for branding and long-term business growth, while Amazon offers access to a massive customer base. The choice depends on your priorities: control and customization vs. immediate exposure.